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1. WD MY PASSPORT IS NOT SHOWING UP ON WINDOWS DRIVERS
2. WD MY PASSPORT IS NOT SHOWING UP ON WINDOWS DRIVER
3. WD MY PASSPORT IS NOT SHOWING UP ON WINDOWS UPGRADE

> You did also try a different USB cable?Ģ. > Did you try connecting it to a desktop (vs a laptop?) and be certain if a laptop, it's plugged in at the time WD portable drives draw all their power from the USB port (they don't have their own AC adapter) and sometimes exceed USB spec (500mA) jpg files and upload to your next postĪside from firmware, a couple other possible things come to mind (just best guesses here)ġ. > But you also say you don't see it in Disk Management?Īm just confused as if the disk isn't first appearing in Disk Management, I didn't think it would appear anywhere else with any size info (at least, best as i know, to date) Where do you think you're seeing it as 0GB? Would it be possible for you to attach any screen shots? (just hit PrintScreen key in upper rt of keyboard, then paste into Paint (Start->Programs-Acessories->Paint). > Windows shows your WD Elements with 0GB?

WD MY PASSPORT IS NOT SHOWING UP ON WINDOWS UPGRADE

> And I understand from your last post you did try any software/firmware upgrade per tipstir's post?Īlso, i'm a bit confused from your last post as i think you're saying both I see a few different types of WD Elements Portable hard drives on WD's site here I've never used it but many have used it and reported success in recovering missing partitions and data files on their disks. Does a new Disk # appear but perhaps its not getting mounted so you don't see a partition or drive letter in the upper pane?Īfter trying any firmware upgrades, if still problem it's possible you have filesystem corruption.

WD MY PASSPORT IS NOT SHOWING UP ON WINDOWS DRIVER

We know the disk is physically detected and recongnized and you should be seeing both a USB Mass Storage Driver and Disk driver appear in DevMgr when it's connected.Since you say the disk is showing up in Device Manager on different computers but not Disk Management then Locate your Passport drive, and right click on the data partition, and select 'Change Drive Letter and Path' and follow the prompts. Right-Click Start and select Disk Management. Your Passport drive might just need to have a drive letter assigned to it.

WD MY PASSPORT IS NOT SHOWING UP ON WINDOWS DRIVERS

Since same problem occurs on different machine, it's probably not an issue of old USB storage drivers, but still is prudent (and easy) to also remove old USB storage drivers per the link in my prior post, just in caseģ. Re: Yoga 920/Windows 10: Cant Reach Files Saved on WD My Passport. Do check for any firmware upgrade as tipstir previously advisedĢ. Given the sum total of all the symptoms you describe to dateġ.